Stuart Road Clinic

Stuart Road Clinic 2022-10-18 Person 3 5 0

As much as the staff are lovely and try to help, im still yet to find a service that will help me. I have a number of physical and mental health needs with the addition of multiple seperate complex traumas. I have been given plenty of antidepressants, yet no talking therapy, no cbt, no help or support in the absence of a family support network. I have asked, shouted and begged for help. So far, I've been signposted to charities and remain on multiple waiting lists. I have lost most of my faith in the services of the NHS and with a medical history like mine that's really sad.

Every department I have been referred to 'couldn't help me' .so there NEEDS to be a department or a recognition that people like me NEED something too, that just because we don't fit your matrix or tick the right boxes, I am nor invisible and I matter too. I don't even feel like im seen as worth saving now, and that the only person that will help me is me.

Stuart Road Clinic 2022-10-18 Person 1 5 0

I am confused what I have received a text message about my “care today” because I haven’t received an appointment or phone call? I’m still waiting on any sort of mental health help or treatment/ support???

I would like to be listened to a bit better.

Stuart Road Clinic 2022-10-18 Person 1 5 0

Advertising a mental health service where none exists.

Kept to agreed adjustments to accommodate autistic patients communication ability.

Stuart Road Clinic 2022-10-18 Person 1 5 0

I haven't heard from the mental health team today so don't no why I got this.

Could of said what has been decided as I've not heard nothing

Stuart Road Clinic 2022-09-28 Person 4 5 0

The overall care i get is always good

Would like to be considered for monthly injections as i believe my way of life has improved significantly and i would possibly handle monthly injections

Stuart Road Clinic 2022-09-27 Person 1 5 0

I’ve been text asking how my appointment went without even having my appointment no one called me or anything ? So how does this make sense and also my assessment at ST Mary’s I thought went well yes but it didn’t as it was rushed when the man called me in half an hour late. And then put in my notes I’ve apparently lost a daughter ????? Which was never mentioned and actually triggered me as I apparently lost a son and a daughter not long after which I did t say I said I misscarried ?! So the fact one of my triggers are doctors etc not listening this didn’t help.

Listen and actually take notes properly and check against facts before sending to my hosue and don’t text and ask how your team were today without even calling me ?

Stuart Road Clinic 2022-09-27 Person 5 5 0

Yes all my needs were met

There is nothing I was happy with my appointment and the outcome and the help that’s been offered now and in near future

Stuart Road Clinic 2022-09-27 Person 4 5 0

Because u asked I answered the questions

Nothing

Stuart Road Clinic 2022-09-08 Person 4 5 0

Everything was explained openly, calmly and without judgement.

Stuart Road Clinic 2022-08-10 Person 5 5 0

The lady I had [name removed] I think her name was is lovely she was very kind and she made me feel comfortable don’t normally like going to appointments alone but I felt ok because she was kind and easy going

Nothing